PRIVACY POLCY

Thank you for choosing AONE Gadget, your trusted source for innovative electronics. This Security and Privacy policy explains how AONE Gadget Sdn. Bhd. (“AONE Gadget,” “we,” “us,” or “our”) collects, uses, protects, and shares your personal information or personally identifiable information (“Personal Information”) when you visit www.aonegadget.com (the “Site”), shop with us, or engage via our social media platforms. By submitting your Personal Information, you consent to its collection, storage, use, disclosure, and destruction as outlined in this policy. We value your trust and encourage you to contact us with any questions.

1. Information We Collect

We collect:

Personal Information: Name, email address, phone number, shipping/billing addresses, and payment details when you make a purchase, create an account, or contact us.

Browsing Data: IP address, device information, browser type, and Site interactions (e.g., pages visited, products viewed) through cookies and similar technologies.

Cookies: Used to ensure Site functionality, personalize your experience, and analyze performance. You can manage preferences via our cookie consent pop-up.

2. How We Use Your Information

Your Personal Information is used to:

Process orders, manage payments, and arrange shipping.

Provide customer support and respond to inquiries

Enhance our Site, products, and services through analytics.

Send marketing communications, such as product offers or newsletters, with your consent (per Malaysia’s PDPA or other applicable laws).

Comply with legal requirements and prevent fraud.

3. Sharing Your Information

We do not sell or rent your Personal Information. We may share it with:

Service Providers: Trusted third parties for payment processing (e.g., iPay88), shipping (e.g., Pos Malaysia), or analytics, bound by confidentiality agreements.

Legal Authorities: To comply with Malaysian law or protect our rights.

Business Transfers: In the event of a merger, acquisition, or asset sale, with safeguards to protect your data.

4. Cookies and Tracking Technologies

We use:

Essential Cookies: For Site functionality, such as maintaining your shopping cart.

Performance Cookies: To analyze Site usage and improve user experience.

Marketing Cookies: To deliver tailored product recommendations.

You can adjust cookie settings via our Site’s cookie consent tool or your browser settings. Disabling cookies may limit certain features.

5. Your Privacy Rights

Under Malaysia’s Personal Data Protection Act 2010 (PDPA) or other applicable laws, you may:

Access or correct your Personal Information.

Request deletion or restrict processing.

Opt out of marketing communications.

Request data portability.

To exercise these rights, email privacy@aonegadget.com. We will respond within 30 days or as required by law.

6. Data Security

We protect your Personal Information with:

Encryption for payment transactions and data transfers.

Secure servers and regular security assessments.

Limited internal access to your data.

While we take robust measures, no online platform is entirely risk-free.

7. Data Retention

We retain Personal Information only as long as necessary for order fulfillment, customer support, or legal compliance, after which it is securely deleted.

8. Third-Party Platforms

The Site may link to external websites or social media platforms. We are not responsible for their privacy practices. Please review their policies before engaging.

9. Children’s Privacy

Our Site is not intended for individuals under 16. We do not knowingly collect Personal Information from minors.

10. Policy Updates

We may update this policy to reflect legal or operational changes. Updates will be posted here with a new “Effective Date.” We encourage you to review this page periodically.

11. Contact Us

For questions about this policy:

Email: aone33gadget@gmail.com

Address: AONE Gadget Sdn. Bhd., Lot 10, Tech Park, Jalan Teknologi, 57000 Kuala Lumpur, Malaysia

Phone: +60 11-5914 3495